Badcock Living Room Sets

Badcock Living Room Sets

Rhonda and Paul of Tallahassee, FL on March 16, 2017Satisfaction RatingWe purchased a bedroom and dining table and chairs from Badcock. In the store the sales people could not be any nicer, promising if we were not satisfied they would replace anything. We purchased a pillow top mattress, which the salesman recommended personally saying he had the same one and it was wonderful. We laid down and it felt comfortable in the store, so we purchased it. A month later, when my husband who weighs less than 150 pounds got up, I made the bed and an hour later there was still an indention in the mattress as if he had just gotten out of bed. I checked again in 3 hours and still the same thing. I have relatives who have pillow top mattresses, not from Badcock but high-end stores and they DO NOT have this problem with theirs.I went in the store here in Tallahassee to make a payment and spoke with the salesman who we dealt with and he said he would have someone contact us and replace it. We never heard a word. We have called 3-4 times about this issue. My husband is now out of work and I lost my job also. We contacted the store about the mattress and they told us that because we are delinquent they will not do anything about the mattress until we pay the account current. I called to make a small payment. All we can afford and they refused anything except the minimum due, which we don’t have, and I explained the situation to the person I spoke with. He would not take anything but minimum. I told him we would contact an attorney to see if that was legal. I think Badcock should stand behind what a consumer buys from them, regardless of the situation.We took the table and chairs even though the table was deeply scratched when it was delivered and never complained, and the dresser with the bedroom suit was also scratched, but I was able to repair it, without their help. As soon as we get the money we are going to pay them off, and I intend to hire someone to take the mattresses we purchased from Badcock out to their store and put them at the front door. I will never purchase anything from them again and will make sure I tell anyone else who I hear talking about purchasing from them about our experience. They say SERVICE is their forte. Well they need to rethink that because it should be NON-SERVICE is their forte. Once you sign your name, they forget you. This has been going on for two years now and I just felt other people should be aware of how they treat people.Helpful?YesNo
badcock living room sets 1

Badcock Living Room Sets

We purchased a bedroom and dining table and chairs from Badcock. In the store the sales people could not be any nicer, promising if we were not satisfied they would replace anything. We purchased a pillow top mattress, which the salesman recommended personally saying he had the same one and it was wonderful. We laid down and it felt comfortable in the store, so we purchased it. A month later, when my husband who weighs less than 150 pounds got up, I made the bed and an hour later there was still an indention in the mattress as if he had just gotten out of bed. I checked again in 3 hours and still the same thing. I have relatives who have pillow top mattresses, not from Badcock but high-end stores and they DO NOT have this problem with theirs.I went in the store here in Tallahassee to make a payment and spoke with the salesman who we dealt with and he said he would have someone contact us and replace it. We never heard a word. We have called 3-4 times about this issue. My husband is now out of work and I lost my job also. We contacted the store about the mattress and they told us that because we are delinquent they will not do anything about the mattress until we pay the account current. I called to make a small payment. All we can afford and they refused anything except the minimum due, which we don’t have, and I explained the situation to the person I spoke with. He would not take anything but minimum. I told him we would contact an attorney to see if that was legal. I think Badcock should stand behind what a consumer buys from them, regardless of the situation.We took the table and chairs even though the table was deeply scratched when it was delivered and never complained, and the dresser with the bedroom suit was also scratched, but I was able to repair it, without their help. As soon as we get the money we are going to pay them off, and I intend to hire someone to take the mattresses we purchased from Badcock out to their store and put them at the front door. I will never purchase anything from them again and will make sure I tell anyone else who I hear talking about purchasing from them about our experience. They say SERVICE is their forte. Well they need to rethink that because it should be NON-SERVICE is their forte. Once you sign your name, they forget you. This has been going on for two years now and I just felt other people should be aware of how they treat people.Helpful?YesNo
badcock living room sets 2

Badcock Living Room Sets

We purchased a bedroom and dining table and chairs from Badcock. In the store the sales people could not be any nicer, promising if we were not satisfied they would replace anything. We purchased a pillow top mattress, which the salesman recommended personally saying he had the same one and it was wonderful. We laid down and it felt comfortable in the store, so we purchased it. A month later, when my husband who weighs less than 150 pounds got up, I made the bed and an hour later there was still an indention in the mattress as if he had just gotten out of bed. I checked again in 3 hours and still the same thing. I have relatives who have pillow top mattresses, not from Badcock but high-end stores and they DO NOT have this problem with theirs.I went in the store here in Tallahassee to make a payment and spoke with the salesman who we dealt with and he said he would have someone contact us and replace it. We never heard a word. We have called 3-4 times about this issue. My husband is now out of work and I lost my job also. We contacted the store about the mattress and they told us that because we are delinquent they will not do anything about the mattress until we pay the account current. I called to make a small payment. All we can afford and they refused anything except the minimum due, which we don’t have, and I explained the situation to the person I spoke with. He would not take anything but minimum. I told him we would contact an attorney to see if that was legal. I think Badcock should stand behind what a consumer buys from them, regardless of the situation.We took the table and chairs even though the table was deeply scratched when it was delivered and never complained, and the dresser with the bedroom suit was also scratched, but I was able to repair it, without their help. As soon as we get the money we are going to pay them off, and I intend to hire someone to take the mattresses we purchased from Badcock out to their store and put them at the front door. I will never purchase anything from them again and will make sure I tell anyone else who I hear talking about purchasing from them about our experience. They say SERVICE is their forte. Well they need to rethink that because it should be NON-SERVICE is their forte. Once you sign your name, they forget you. This has been going on for two years now and I just felt other people should be aware of how they treat people.
badcock living room sets 3

Badcock Living Room Sets

I had purchased a king size pillow top mattress and in less than 2 years the mattress developed large indentations in the area that my wife and I lay. The springs seem like they collapsed causing serious back pain. The indentations are over 2 inches!!! (Confirmed and checked by Badcock). My mattress was covered with a protection bed spread to avoid stains, hair, etc on delivery, but the manager said the bed warranty is void due to the pictures they took showed stains, which is a lie, there are no stains, even if there were stains, what does that have to do with Badcock selling me a defective mattress. No problem, they lost a loyal customer, and now I’m wise enough to know to stay away and to never do business with BADCOCK again!

Badcock Living Room Sets

Badcock Living Room Sets
Badcock Living Room Sets
Badcock Living Room Sets